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Complaint Handling Policy

Complaint Handling Policy

The purpose of this document is to assist you lodge a formal complaint if you wish to do so and how and when we will respond to your complaint. COMPLAINT MANAGEMENT PROCESS A person wishing to make a complaint may do so in writing to: the staff member they were dealing with at the time, [...]
Update for strata committee members on Covid rules

Update for strata committee members on Covid rules

Mandatory masks in indoor common property areas A reminder, on 13 July 2021, the NSW Government made it mandatory to wear a fitted face mask in indoor areas of common property in strata-titled, community titled, and company titled property in Greater Sydney so make sure you have COVID signage at entry points. Strata committees are [...]