Complaint Handling Policy

The purpose of this document is to assist you lodge a formal complaint if you wish to do so and how and when we will respond to your complaint. COMPLAINT MANAGEMENT PROCESS A person wishing to make a complaint may do so in writing to: the staff member they were dealing with at the time, [...]

by Strata Logic
January 20, 2022

Update for strata committee members on Covid rules

Mandatory masks in indoor common property areas A reminder, on 13 July 2021, the NSW Government made it mandatory to wear a fitted face mask in indoor areas of common property in strata-titled, community titled, and company titled property in Greater Sydney so make sure you have COVID signage at entry points. Strata committees are [...]