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Strata renovation rules: What do you need strata approval for?

If you’re a homeowner who is part of a strata community (and therefore an owners’ corporation), you know how important it is to keep your space fresh and fabulous. But before you unleash your inner DIY powers and start on minor renovations (or decide to grab that sledgehammer), let’s talk about a crucial part of […]

How to weatherproof your home for Winter

At this time of year, you might have identified some cold draughts or areas of water damage that need to be fixed, or you may be thinking about ways to stay a bit warmer without turning up the heater.    With this in mind, we have a few different ways you can insulate your home […]

Complaint Handling Policy

The purpose of this document is to assist you lodge a formal complaint if you wish to do so and how and when we will respond to your complaint. COMPLAINT MANAGEMENT PROCESS A person wishing to make a complaint may do so in writing to: the staff member they were dealing with at the time, […]

Update for strata committee members on Covid rules

Mandatory masks in indoor common property areas A reminder, on 13 July 2021, the NSW Government made it mandatory to wear a fitted face mask in indoor areas of common property in strata-titled, community titled, and company titled property in Greater Sydney so make sure you have COVID signage at entry points. Strata committees are […]